What is Soft Play?


Soft play is an indoor or outdoor play area that we create at the comfort of your home or private event. Our equipment is made from soft, safe materials designed for toddlers to enjoy!

Are the rentals cleaned and sanitized?


Absolutely! All of our equipment — including every ball pit ball, floor mat, and gate — is thoroughly sanitized and disinfected after each use to ensure a clean and safe play environment.

Are there any rules for Two Little Chics rentals?


Yes, to keep our play areas safe and clean, we ask that you follow these rules:

• No shoes. Socks are required at all times.

• No food, snacks, or candy inside the play area.

• No paint, slime, or sharp objects permitted.

• Parents must supervise their children at all times.

• All balls must remain inside the ball pit, and all equipment must stay within the designated play area.

• No children over 6 years old are allowed in the play area.

• An extra cleaning fee may apply if rules are not followed.

What happens after I submit my booking inquiry?


Once you submit your inquiry, you will receive an email confirming availability along with an invoice. A non-refundable deposit of $120 is required to secure your booking.


Please note: Your date is not confirmed until the deposit is received. We can only hold your invoice for 24 hours after it is sent.

How early should I book my soft play or ball pit rental?


We recommend booking as soon as you know your event date — our availability fills up quickly!
Note: We currently do not accommodate parks unless you can provide a valid permit.

Can you create a themed setup?


Yes! We love working with your theme or color scheme to create a customized experience.

When is final payment due?


The full invoice balance must be paid no later than 7 days prior to your event.

What is your cancellation policy?


Deposits are non-refundable. However, if you need to cancel, you may reschedule your event and apply your deposit as a credit toward a future date.

What if it rains?


For the safety of the children, we will not set up outdoors if rain is forecasted. If this occurs, you are welcome to reschedule your rental.

What are the surface requirements for setup?


We require:

• A flat, level surface for all setups.

• We do not set up on dirt, sand, or gravel.

What if there are stairs or an elevator at the location?


If your setup location involves stairs, an elevator, or tight walkways, it must be approved in advance. An additional fee of $70–$100 may apply depending on the situation.

Is a waiver required?


Yes. A signed waiver is required before your event. Rentals cannot be set up without a completed waiver.